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Delivery Information

In certain cases and places in Malaysia, we will facilitate basic installation service booking for the customers at no additional cost ( Free ) with our service partners .In other cases, customers will be required to contact us directly to check for the availability of service in their location and avail the same.


For further details and assistance on installation, kindly contact Kent Customer Hotline at 03-40322580.




Shipping Duration


Payment after delivery and installation is available for most products.




How long will it take for me to get delivery?


Most orders are dispatched within 1 business days. Delivery time will vary based on your location.




How do I track the exact delivery status?


Once your order is shipped, you will get a mail informing you of the courier company bringing your package and the Tracking No.


The package can be tracked on the courier company's web site.




Delivery Policy


What happens if I am not at my delivery address at the time of delivery?


The courier will leave you a delivery card for you to contact them in order to re-arrange delivery.




Cancellations/ Return


You may cancel your order before your product has shipped.


You may call our customer care department to initiate a refund.